Privacy Policy

Privacy Policy for Def Sole
Effective Date: October 2024

At Def Sole, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.defsole.com. Please read this Privacy Policy carefully. By accessing or using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information from our customers and website visitors, including:

  • Personal Information: When you make a purchase, register for an account, or sign up for our newsletter, we may collect personal information such as your name, email address, shipping address, and payment information.
  • Non-Personal Information: We may collect non-personal information, such as your IP address, browser type, operating system, and browsing activity on the Site.
  • Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to collect information about your interactions with the Site, including what pages you visit, how long you stay, and what products you view.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders.
  • Communicating with you about your account, orders, and customer service inquiries.
  • Sending promotional emails, newsletters, or marketing materials (if you opt-in).
  • Improving our website and products based on customer feedback.
  • Preventing fraudulent transactions and ensuring the security of our Site.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to others. We may share your information with trusted third parties for the following purposes:

  • Service Providers: We may share your information with third-party service providers to assist us in fulfilling orders, processing payments, and delivering packages.
  • Legal Compliance: We may disclose your information when required by law, or in response to a subpoena or court order.
  • Business Transfers: If Def Sole undergoes a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

4. Data Security

We use industry-standard security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data, but we are committed to taking all reasonable precautions.

5. Your Choices

You have the following choices regarding your personal information:

  • Opt-Out: You can unsubscribe from our marketing emails by following the instructions in each email. Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your purchases or account.
  • Access and Update: You can update your personal information by logging into your account on the Site or contacting us directly.
  • Do Not Track: Some browsers offer a “Do Not Track” feature. We do not respond to “Do Not Track” signals at this time, but you can adjust your browser settings to reject cookies or notify you when a cookie is being sent.

6. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by Def Sole. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party site you visit.

7. Children’s Privacy

Def Sole does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date at the top will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Def Sole
Email: defsoleusa@gmail.com
Address: 11304 Chandler Blvd. Unit 682 North Hollywood, California 91603